"With AI triaging my caseload each morning, I caught a resolved claim that had been sitting open for weeks. That freed me up to focus where it really mattered.”
— Disability Examiner, Pilot Program
At a top-5 U.S. disability insurer, EvolutionIQ’s AI-powered Claims Guidance helped examiners spot high-priority cases earlier—whether they needed immediate closure or deeper investigation. The result: reduced overpayments, better resource allocation, and fewer claims slipping through the cracks.
In just 12 weeks, the AI pilot delivered:
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Fewer unnecessary payments by flagging resolved claims early
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More timely escalation of complex or suspicious cases
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Increased examiner efficiency and faster case resolution
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Reduced backlog and improved service to claimants
These results demonstrate how AI can support SSDI’s mission by preserving trust fund integrity, relieving examiner workloads, and accelerating decisions for those who qualify.