Webinar

Overview

AI is everywhere—but real results at the claims desk are rare. In this fast-paced session, Paolo Padiernos will unpack a practical framework for moving beyond “cool models” to measurable claim outcomes. Drawing on field lessons from top carriers, you’ll learn why technology alone isn’t enough—and exactly what changes when you design AI for adjusters, not data scientists.

What You’ll Learn

✅ Model What Matters – Identify the one question that moves the needle on return-to-work and medical spend, instead of chasing vanity predictions.

✅ Design for Trust – Bake in explainability, controllability, accuracy, and consistency so adjusters want to follow AI guidance.

✅ Serve People First – Structure pilots, feedback loops, and roll-outs that boost adoption across every adjuster skill/will archetype.

✅ Avoid the Drift Trap – Detect and correct concept, data, and process drift before ROI erodes.

✅ Blueprint for WC Success – See live examples of diary-pull accelerations and early-intervention cues that trimmed claim duration and cost.

About EvolutionIQ 

EvolutionIQ, a CCC Intelligent Solutions company, pioneered Claims Guidance technology in 2019. Its AI-powered solutions guide insurance claims professionals to their highest potential impact on bodily injury claims, including specific next-best-action guidance and medical synthesis and insights. EvolutionIQ improves the claimant experience and delivers better claim outcomes to claimants, carriers, and their customers. The company serves group disability, individual disability, and workers’ compensation markets worldwide. 

For more information, visit evolutioniq.com.